Astrid Kjellberg-Obst (Chair of the Trustees)

Astrid Kjellberg-Obst (Chair of the Trustees) was appointed as Trustee in June 2018. Born and educated in Belgium, and with two master degrees to her name, Astrid has over 18 years’ housing management experience including senior roles at Sanctuary Housing Group. Since 2010 Astrid has run her own consultancy working with housing providers and businesses in the care industry before becoming Executive Director of Operations at Homes for Haringey in March 2013.

With responsibility for over 320 staff, Astrid has a track record in delivering improved services based on customer and community insight, optimising resources and engineering a culture shift to customer and community focus. Relevant aspects of experience include:

• Robust estates and tenancy management to tackle issues and improve further the appearance of local neighbourhoods and their reputation, where residents feel safe and have pride in their neighbourhood
• Developing and embedding a more effective engagement approach with all residents
• The development of resilient neighbourhoods in collaboration with stakeholders and partner agencies
• A strong culture of outcome focus, performance management and robust quality assurance
• A positive and wide ranging network of contacts across the housing sector in and beyond the UK
• Understanding and experience in governance and strong corporate framework to support a well-run organisation

Astrid is passionate about developing local communities to nurture respect of local neighbourhoods, its people and environment.